Monday, September 14, 2009

Secrets to Making Continuous Improvement and Being Successful in Business - Part 2

The Third thing you need is to know your ability to change and your learning strategies. Ask yourself is your organization is ready to change. What risk are you willing to take to achieve the change? Ask questions that will lead you to the conclusion whether your organization is ready to undergo the change.

Fourth, you need to implement your agenda with the participation of all of your employees. There are five points you need to take to implement your strategy; communicate it to all employees, allow your employees to share their views and ideas in the strategy deliberation, organize the change leadership structure, setting agreed changed objectives and targets, and changing the consensus, commitments, and milestones.

Fifth, you need to manage the resistance that occurs at all levels. You can always expect resistance in a change. The resistance may come from employees who misunderstand the changes or simply just being ignorance to the change. They may also fear the job loss and new responsibility.

To manage change, you just need to clarify the misperception of the change, explain to people that the change will bring better future, ensure that the stakeholder already know the agenda, block all things that can bring back the old ways of doing things, and provide the tools for the improvement.

Sixth, you need to celebrate the successes and reward the change performers. Celebrate each success gained to let the people know that their works are appreciated. If necessary, give non-monetary rewards to the performers. Give a certificate of merit to the employees for their future advantages.

The last thing you need to do is to commit to continuous improvement. You need to commit to the continuous change and improvement in your business since it is one of the things that will make your business successful. To achieve it, you need to do these things.

Develop a collaborative and sharing environment.

Treat employees as they are business owner.
Create an organization where all are mentors and coaches.
Encourage employees to ask questions and share their views.
Be technology-updated.
Keep the discretion in conducting business
Accommodate employee and company interests.
Bear in mind that every success is a starting point of a new improvement.
Consider every failure as a lesson.